Freight Payment Woes? There are levels to this…

By: Steve Kochan, President, HaulPay

For freight brokers, the logistics of moving goods from one point to another is just one part of the challenge. What often keeps people in our industry up at night isn’t coordinating shipments, but the complexities of payments, credit, and cash flow. As an industry that acts as an intermediary between shippers and carriers, freight brokers must juggle multiple financial obligations, all while ensuring they stay afloat and protect their own business reputation.

Delayed Payments from Shippers

When you’ve done your job by ensuring a shipment is delivered on time, the last thing you want is to be waiting weeks—or even months—for payment. Yet, this is a reality for many freight brokers. Delayed payments can be frustrating and detrimental to business operations. Every day that a payment is late, brokers are forced to front the cost of carriers, fuel, and other expenses out of pocket. For small- to medium-sized brokerages, this can create serious cash flow constraints, ultimately threatening their ability to continue doing business.

Inconsistent Payment Terms with Carriers

Brokers must also balance the terms and expectations of carriers, who often require payment faster than shippers are willing to pay. Many brokers are caught in a bind: they need to pay carriers within 30 days, while shippers may take 60 to 90 days to settle invoices. This gap in payment terms creates a cash flow crunch that brokers constantly have to manage, often requiring them to seek out financing options like factoring.

Cash Flow Challenges

Cash flow is the lifeblood of any business, and freight brokers are no exception. With delayed payments from shippers and upfront payments required for carriers, it’s no surprise that cash flow issues rank high on the list of broker headaches. Many brokers turn to invoice factoring companies to get immediate cash for unpaid invoices, but this comes at the cost of a percentage of their revenue. While factoring helps solve immediate cash needs, it also eats into profit margins, creating long-term financial strain.

Double Brokering or Fraud

The rise of double brokering and fraud in the logistics industry only adds to the financial headaches for freight brokers. Double brokering occurs when a carrier, after accepting a load, reassigns it to another carrier without notifying the broker. This creates confusion, delays payments, and increases the risk of non-payment or even damaged goods. Fraudulent carriers can disappear after being paid, leaving brokers scrambling to cover the cost and maintain their reputation with the shipper. The financial fallout from these incidents can be severe, and brokers often find themselves fighting costly legal battles or absorbing significant losses.

Credit Score and Reputation

A freight broker’s ability to secure loads and attract quality carriers is directly tied to their credit score and industry reputation. Late payments, disputes, or an inability to pay carriers promptly can negatively impact a broker’s standing, making it harder to build long-term relationships with trusted partners. Maintaining a strong credit score and a reputation for reliability is essential for growing a brokerage, but the payment delays and cash flow struggles inherent in the industry make this an ongoing challenge.

Disputes Over Invoices

Disputes over invoices are another significant headache for brokers. Discrepancies between what was agreed upon and what was delivered, whether in terms of load size, delivery time, or other factors, can lead to drawn-out payment delays. Shippers may dispute charges, request additional documentation, or even refuse payment until issues are resolved. Brokers are left navigating these disputes while trying to maintain positive relationships with all parties involved.

The ‘Time Cost’ to Process Payments

Managing payments, following up on invoices, and resolving disputes all take time. For many brokers, the time spent on financial processes could be better used for business development or customer service. The administrative burden of chasing payments, coordinating between shippers and carriers, and maintaining detailed records is a significant drain on resources. As a result, many brokers find themselves either stretched thin or forced to hire additional staff, further eating into their margins.

How to Overcome These Challenges

While the payment headaches freight brokers face are significant, there are solutions that can help:

  • Factoring: While not ideal due to the cost, the right type of invoice factoring can help manage cash flow by providing immediate payment for outstanding invoices. This can ease the pressure of delayed payments from shippers.
  • Credit Management Tools: Many brokers use credit management tools to assess the risk of working with certain shippers or carriers. By proactively managing credit, brokers can reduce the likelihood of non-payment or disputes.
  • Automated Payment Systems: Investing in software that automates the payment process can help reduce the time spent managing invoices and chasing payments, allowing brokers to focus on growing their business.
  • Legal Safeguards: Implementing strong contracts that clearly define payment terms and hold both shippers and carriers accountable can help prevent disputes and protect brokers in cases of double brokering or fraud.

Trekking on…

Freight brokers are vital to the supply chain, but financial headaches can create significant barriers to growth. By leveraging tools and solutions like factoring, credit management, and automation, brokers can better navigate the complexities of payments and focus on what they do best: moving goods efficiently across the country. However, these challenges aren’t going away anytime soon, and brokers must remain vigilant in managing their finances to succeed in this competitive industry.

 

Enhancing Credit Approval with Factoring Companies: A Comprehensive Strategy for Freight Brokers (Part 2)

Building upon the foundational strategies discussed in Part 1, freight brokers, both new and seasoned, can further refine their approach to improving relationships with factoring companies, thus supporting better credit approval and establishment. This continuation delves into advanced practices that can significantly contribute to a positive credit profile and foster enduring financial partnerships.

Implement Robust SOPs for Factoring Company Interactions

Developing ironclad Standard Operating Procedures (SOPs) for managing interactions with factoring companies is crucial. This includes handling notices of assignments and efficiently managing new carrier setups during onboarding. An organized and regimented approach mitigates the risk of fraud and limits exposure to misdirected payments—a common yet avoidable issue. Services like HaulPay offer comprehensive solutions for carriers’ factoring company setup and data validation, eliminating most friction with carriers and ensuring smoother daily operations with factoring companies. This not only enhances operational efficiency but also contributes to a sterling business reputation and an improved credit experience profile in the market.

Utilize Credit Monitoring Services

Subscribing to credit monitoring services such as Equifax Ansonia enables brokers to spot-check their progress and maintain oversight of their authority’s credit standing. These services can also be instrumental in checking the creditworthiness of customers. Leveraging such tools or partnering with the right financial entity can help mitigate credit risk on the shipper side, ensuring smooth accounts payable operations to your carriers and their factoring companies. A proactive approach to credit monitoring, whether through a subscription or in collaboration with a finance partner, is invaluable for maintaining a pulse on your credit health.

Maintain Creditworthiness Vigilantly

Creditworthiness extends beyond initial approval; it’s a continuous requirement for sustaining good standing with factoring and finance companies. These entities often have data-sharing agreements with load boards and trade monitoring organizations, making it essential to consistently meet or exceed standard payment terms. Automating payments and ensuring clear, successful remittance acts as both a convenience and a safeguard for your brand’s reputation. Tools like HaulPay can play a pivotal role in maintaining high credit standards, especially for brokers with significant volume but potentially wavering credit ratings due to lax practices.

Cultivate Solid Trade References

Solid trade references are more than just a backup; they are a testament to your reliability and punctuality in payments. Identifying vendors, carriers, or businesses that can vouch for your financial integrity is invaluable. Encouraging these entities to report your timely payments to credit agencies further strengthens your credit profile. These references can be critical in situations where additional evidence of creditworthiness is needed to secure credit with new factoring companies or financial institutions.

Engage with Reputable Trade Organizations

Membership in esteemed trade organizations such as the Transportation Intermediaries Association (TIA) can significantly bolster your market profile. These organizations not only provide a seal of legitimacy but also offer access to a wealth of resources, training, and networking opportunities. Active participation in such communities can lead to strategic partnerships, innovative solutions to operational challenges, and a collective wealth of knowledge to expedite business growth and efficiency. Recognition from such organizations serves as a powerful endorsement of your business practices and commitment to industry standards, further supporting your credit and business development efforts.

In synthesizing these strategies with the foundational practices outlined in Part 1, freight brokers can significantly enhance their prospects for credit approval with factoring companies. By fostering meticulous operational standards, leveraging credit monitoring tools, maintaining vigilant creditworthiness, nurturing solid trade references, and engaging with reputable trade organizations, brokers can build a compelling business and credit profile. These concerted efforts not only facilitate smoother financial interactions but also pave the way for sustainable growth and success in the competitive freight brokerage industry.

To learn more about HaulPay’s factoring management and payment solution go here and for more on the TIA’s member benefits as the premier freight broker association.

Enhancing Credit Approval with Factoring Companies: A Guide for Freight Brokers (Part 1)

In the intricate landscape of freight brokerage, securing a reliable flow of credit stands as a cornerstone for operational success and growth. Navigating the path towards credit approval, particularly with factoring companies, requires a meticulous strategy. This article delves into the initial steps freight brokers can take to enhance their chances of a favorable credit outcome, focusing on practical measures that can set the groundwork for successful financial partnerships.

Ensure Accurate Factoring Company Information

One of the initial steps in fostering a positive credit relationship begins with the accurate boarding of carriers and ensuring their factoring company information is correct. This process is crucial for several reasons. First, it ensures that payments are directed to the correct entity, whether it’s the carrier directly or their factoring company. Accurate payment reduces the risk of financial disputes and enhances your reputation as a reliable broker.

Moreover, providing clear and timely remittance information is vital. Factoring companies value transparency and punctuality in transactions. By establishing a record of consistent and accurate payments, brokers can build trust with factoring companies in the market. This trust is foundational when seeking credit approval, as it demonstrates your company’s reliability and commitment to fulfilling financial obligations and clear and accurate communication.

Implement Quick Pay Options with Factoring Companies

The velocity of your payments to carriers and their factoring companies can significantly influence your creditworthiness. Whenever feasible, opt for quicker payment options. Faster payments are not only a sign of financial stability but also contribute positively to your credit profile. While small carriers might not report your payment history to credit agencies, most factoring companies report to business credit bureaus like Ansonia, Equifax, Cortera, and D&B.

If the financial bandwidth for 7-day payments is beyond reach, aim for Net15 terms as a minimum standard. Tools like HaulPay can be instrumental in facilitating faster payments without accruing debt. By utilizing financing solutions or digital wallet features for scheduled payments, you ensure timely transactions that reflect positively on your credit history and establish market consistency.

Establish Your Profiles with Credit Bureaus

Proactively establishing your presence with credit bureaus is a step that cannot be overlooked. Agencies like TransCredit offer services to kickstart your credit reporting, laying the groundwork for your business’s credit history. Early engagement with Dunn and Bradstreet to obtain a D&B number adds more legitimacy to your brokerage as well.

Having a recognized credit profile does more than just put your name on the map; it provides a foundation upon which credit decisions are made. Factoring companies and lenders heavily rely on this data to assess creditworthiness. By taking charge of your credit profile early, you position your brokerage favorably in the eyes of potential creditors and start to build trust.

Leverage Other Validation to Stand Out

For new freight brokers, the absence of a lengthy credit history can be a stumbling block. However, other elements can be leveraged to negotiate with factoring companies. For instance, possessing a larger surety bond than your estimated monthly invoice amount during the initial months can serve as a significant negotiating tool. This approach signals to the factoring company that you’re a lower-risk partner, potentially easing the credit approval process.

Negotiating with several factoring companies by highlighting such strengths can pave the way for accumulating reported credit history. This strategy is particularly effective for new brokers seeking to establish themselves in a competitive market. Think about what would make you more comfortable extending credit to a new shipper. Put yourself in the factor’s shoes. Get creative.

Ensure Multiple Parties Report Positive Credit

A broad base of positive credit reporting can dramatically enhance your creditworthiness. Aim to implement payment practices such as faster than standard term pay or consistent on-time payments within 30 days to your carrier’s factoring companies. Maintaining such practices for the first 3-6 months can accelerate the accumulation of positive credit reporting.

This concerted effort to establish a solid credit foundation involves not just timely payments but also building a portfolio of positive credit experiences reported by multiple parties. Such a strategy underscores your reliability and financial health to factoring companies and financial institutions.

Navigating the complexities of credit approval and new credit establishment with factoring companies demands a multifaceted approach from freight brokers. By ensuring accurate carrier information, implementing quick pay options, proactively establishing credit profiles, leveraging negotiating tools like larger more robust surety bonds, and fostering a broad base of positive credit reporting, brokers can significantly enhance their chances of successful credit outcomes. These initial steps lay the groundwork for building a robust financial foundation that supports growth and operational efficiency in the competitive freight brokerage industry.

Learn more about how HaulPay can help address most of these issues and how the TIA’s bond program is one of the most well respected in the industry.

Stay tuned for Part 2, where we will explore additional strategies and insights to further improve your brokerage’s creditworthiness and foster lasting financial partnerships.

A COMPREHENSIVE LOOK AT THE FREIGHT INDUSTRY IN 2024.

By: TransCredit Inc.

As we look at 2024, the global freight industry finds itself at a critical juncture. Integral to the world’s economy, this sector is undergoing a transformative phase, driven by rapid technological advancements, evolving market demands, and an increased focus on sustainability. This article aims to delve into these key themes — Technological Innovations, Sustainability, and Market Dynamics — to offer a comprehensive understanding of the freight industry’s future landscape.

TECHNOLOGICAL INNOVATIONS IN FREIGHT

  1. Autonomous and Electric Vehicles

The advent of autonomous vehicles (AVs) is poised to revolutionize the freight industry. With companies like Tesla and Waymo at the forefront, AVs promise enhanced road safety, reduced human error, and increased efficiency. Meanwhile, electric trucks are making headway, offering a greener alternative to traditional fuel-powered vehicles. The push towards electrification, spurred by environmental concerns and advancements in battery technology, is set to reduce the industry’s carbon emissions significantly.

  1. AI and Machine Learning

Artificial Intelligence (AI) and Machine Learning (ML) are reshaping logistics and supply chain management. By harnessing vast datasets, these technologies enable predictive maintenance, optimal route planning, and real-time cargo tracking, leading to increased operational efficiency. Companies like IBM and Maersk are leveraging AI to streamline their logistics operations, showcasing the potential of these technologies in revolutionizing the industry.

  1. Blockchain and IoT

Blockchain technology is emerging as a key player in enhancing transparency and trust in supply chain management. It offers a secure and immutable ledger, ideal for tracking the origin, handling, and delivery of goods. The Internet of Things (IoT), with its network of sensors and devices, complements blockchain by providing real-time data essential for efficient supply chain management. Together, they’re setting a new standard in logistics operations.

  1. Case Studies

Several companies are leading the way in these technological innovations. For instance, Amazon’s use of drones for last-mile deliveries exemplifies the cutting-edge application of UAVs in logistics.

SUSTAINABILITY: A CORE FOCUS

  1. Eco-Friendly Practices

Sustainability has become a cornerstone for the freight industry. Companies are increasingly adopting alternative fuels and electrifying their fleets to minimize environmental impact. Beyond reducing emissions, these practices also offer long-term cost savings.

  1. Regulatory Impact

Environmental regulations are significantly influencing industry practices. The International Maritime Organization’s (IMO) 2020 sulfur cap, for instance, has pushed shipping companies to explore cleaner fuel options. National policies on carbon emissions are also shaping the industry’s approach to sustainability.

  1. Economic Implications

Green initiatives, while environmentally crucial, come with economic challenges and opportunities. Investments in sustainable technologies can be substantial, but they also open up new markets and can lead to operational savings.

  1. Industry Examples

Leading players like Maersk are setting ambitious goals to achieve carbon neutrality, indicating a broader industry trend towards sustainability.

MARKET DYNAMICS AND CHALLENGES

  1. Economic Factors

The freight industry is highly susceptible to global economic trends. Fluctuations in fuel prices, trade policies, and international relations can have a profound impact on operations and profitability.

  1. Labor Market and Skill Gaps

The freight industry faces a persistent challenge in labor shortages, especially skilled drivers. Companies are responding by improving working conditions and investing in training and development programs.

  1. Cybersecurity Risks

As the industry becomes increasingly digitized, the risk of cyberattacks escalates. Companies must focus on strengthening their cybersecurity measures to protect their operations and data.

  1. Infrastructure Needs

With the growing demand and technological advancements, the need for improved infrastructure is more pressing than ever. Investments in ports, highways, and warehousing are crucial to support the industry’s growth.

CONCLUSION

As we look forward, the freight industry is set to embrace a future shaped by technological innovation, sustainability, and evolving market dynamics. While challenges remain, the opportunities for growth and improvement are vast. The sector’s ability to adapt and innovate will be key to its success in this new era. The future of freight is not just about moving goods; it’s about moving forward with purpose and vision.

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Running a Credit Check on Your Freight Broker or Shipper

 

Here’s a scenario that happens all too often: you invoice a customer for your delivered load, only to not get paid on time or at all. This is a burden that many fleets have to deal with instead of spending their time on other important matters, such as developing roles with brokers and shippers or maximizing time delivering loads.

Don’t waste your time chasing down unpaid accounts and missing out on cash flow. Learn the importance of running a freight broker credit check and set your business up for success.

Do You Need To Run a Credit Check on Your Freight Broker or Shipper?

Yes – trucking companies should run freight broker credit checks and shipper credit checks. 

Sometimes in this industry, performing credit checks can be put on the back burner, but you’re putting your business at risk by doing so. To be successful, it’s vital to perform credit checks for new customers and periodic reviews for existing ones. This will significantly mitigate your risk and help you to get paid on time. Let’s get into this a little bit more.

Why You Need To Run a Credit Check on Your Freight Broker

Running a credit check on your freight broker is crucial for several reasons. Firstly, it can help you assess the financial stability of your broker and minimize your financial risks. By verifying the creditworthiness of your broker, you can avoid partnering with a company that may default on payments or go bankrupt, leaving you with unpaid invoices and loss of revenue.

Checking the creditworthiness of your broker can also provide insights into their business practices and reputation. A broker with a history of financial problems may indicate a lack of professionalism and reliability in their operations, which could cause problems for your business in the long run.

Why You Need To Run a Credit Check on Your Freight Shipper

Regular credit checks on your freight shipper can help you stay up-to-date with any changes in their financial situation. Credit scores can fluctuate over time, and a previously reliable shipper may experience financial difficulties that affect their ability to pay on time. By monitoring your shipper’s credit score regularly, you can identify potential issues early and take necessary precautions to protect your business.

Conducting a credit check on shippers is also crucial when it comes to negotiating better rates and terms. If your shipper has a good credit score, they are more likely to pay on time, giving you more leverage to negotiate favorable service terms.

How To Run a Credit Check on Your Freight Broker or Shipper

Before you run a credit check on your prospective broker or shipper, do your due diligence to learn about their history and how they run their business. This will help you get an idea upfront if you want to consider working with them.

Ask your freight shipper or broker these questions:

  • How long have you been in business?
  • How are you going to pay me?
  • Do you have references you’d be willing to share?
  • Do you value customer service and communication?
  • How do you solve issues?

After doing your initial research and are pleased with the results, you can move on to the next step – running a free credit check through a third party. You can view credit ratings, days-to-pay information, debt summary, and more.

What Is Good or Bad Credit for Brokers and Shippers?

To determine if a broker or shipping company would be good to work with, you can follow the following general guidelines:

  • High risk: 0 – 69 credit rating
  • Medium risk: 70 – 86 credit rating
  • Low risk: 87 – 100 credit rating

Don’t forget that credit is just one factor to consider when evaluating the financial stability of a broker or shipper company. You must also analyze payment history, business practices, reputation, and industry experience. When you weigh all these elements, you can confidently decide if you want to enter a business partnership.

Reduce Credit Risk With HaulPay

No one wants to worry about unreliable customers, credit risk, or unpaid invoices. Using the right freight finance tools can provide benefits that help improve cash flow while reducing payment times – that’s where HaulPay comes in.

HaulPay allows you to check customer credit, so you can address payment problems before they even begin. You can also enjoy same-day payment, automated invoicing, and so much more! To learn more about the outstanding benefits of HaulPay, contact the team at Haulpay. We want to help you succeed.

Double Brokering Marches On: Strategies and Tactics for Risk Mitigation

Double brokering, a deceptive practice in the freight industry, occurs when a broker who has already been contracted to move a shipment outsources the job to another broker without the shipper’s knowledge or consent. This creates a long chain of intermediaries, which can lead to increased costs, reduced transparency, and lower carrier earnings. As a freight broker, it is crucial to take steps to mitigate the risks associated with double brokering to maintain a reputable business and foster long-term relationships with shippers and carriers. This article discusses strategies for freight brokers to tackle the double brokering issue.

  • Reduced transparency: Shippers lose visibility into the actual carriers handling their shipments, making it difficult to monitor quality and compliance.
  • Increased and unwarranted costs: Each intermediary in the chain takes a cut of the profits, driving up the overall cost of transportation for the shipper.
  • Lower carrier earnings: As multiple brokers take their share of the fees; the end or actual carrier ultimately receives a reduction in pay or no payment for their services at all.
  • Delays and complications: A longer chain of intermediaries increases the likelihood of miscommunication, errors, and delays in the transportation process and also creates complications in the event of a claim.

Strategies for Freight Brokers to Mitigate Double Brokering Risks

  1. Establish a rigorous carrier vetting process: Implement a thorough carrier selection process to ensure that you are only working with reputable and reliable carriers. Verify carrier credentials, including operating authority, insurance coverage, and safety ratings. Regularly update your carrier database to keep track of any changes in their compliance status. Some digital tools can often come with added benefits as well. ComFreight HaulPay, for example, filters carriers coming onto its payment network so that brokers can rest assured they are paying a party that is not fraudulent and is in good standing.
  2. Maintain clear communication with shippers and carriers: Open and transparent communication with shippers and carriers is essential. Keep all parties informed about the progress of the shipment and address any concerns or issues promptly. Providing regular updates and being responsive to inquiries can help establish trust and reduce the likelihood of unauthorized subcontracting.
  3. Implement technology solutions for enhanced visibility: Utilize technology tools, such as transportation management systems (TMS) and carrier onboarding and monitoring systems to improve shipment visibility, track carrier performance, and ensure regulatory compliance. These tools can help you monitor shipments in real time and flag any potential issues, making it more difficult for double brokering to occur. ComFreight HaulPay also can help stop carriers with a double brokering or fraud history before they ever get assigned to a load for final payment with their trusted network process.
  4. Develop long-term relationships with trusted carriers: Building strong relationships with reliable carriers can discourage double brokering practices. A loyal carrier base is more likely to prioritize ethical business practices and communicate any concerns or issues directly with you, reducing the chances of unauthorized subcontracting. Resources that provide a trusted carrier network, like HaulPay, can also offload much of this work.
  5. Educate your staff about double brokering risks: Ensure that your employees understand the negative consequences of double brokering and are trained to identify and address any signs of this practice and are well-versed in utilizing industry tools to cross-check carrier compliance and registered vs purported carrier contact and business information. Encourage open communication within your team and provide ongoing training to keep your staff informed about industry best practices and regulatory updates. The TIA can also help with excellent training for your team to cover these cases.
  6. Set clear expectations and contracts with carriers: Clearly communicate your expectations regarding subcontracting with carriers. Include clauses in contracts that prohibit double brokering or require prior approval before subcontracting to establish clear guidelines and discourage unethical practices. Ensure any Shipper authorizes in writing or signs a formal agreement for any co-brokering arrangements.
  7. Join industry associations and networks: Participate in industry organizations like the TIA, to stay informed about best practices, regulatory updates, and potential fraud risks. Leverage association tools like Watch Dog and continue to learn from other professionals in our industry. TIA Connect, TIA’s member forum also provides an excellent platform to learn more about these challenges and how other members are overcoming them. Networking with other professionals in the industry can provide valuable insights and resources for preventing double brokering.

Factoring Companies and Payment Risk Alignment

The right factoring company will have countermeasures in place to help ensure both carrier and broker clients are not doing double-brokering and are adhering to ethical industry practices. The financial incentives between good factors and ethical brokers are typically aligned because the factor is trying to avoid exposure to bad debt. When double-brokering occurs it is often the case that one of the parties, usually the end carrier is not paid, or the shipper refuses to pay invoices because the party they contracted to did not actually perform the services. This can lead to a high degree of payment risk for both the end carrier, the broker and the factoring company and this risk is only exacerbated by any potential claim that could arise.

As a freight broker, addressing the issue of double brokering is essential for maintaining a reputable business, avoiding potential financial exposure, and fostering long-term relationships with shippers and carriers. By implementing strategies such as rigorous carrier vetting, clear communication, effective training, and the use of technology and payment tools like ComFreight’s HaulPay, you can mitigate the and eliminate many of the risks associated with double brokering and ensure that your brokerage thrives.

By: Steve Kochan, Founder & CEO ComFreight HaulPay

Broker Credit Ratings on Factoring Rates

By: David Yoe, VP of Operations and Business Development, TransCredit

A freight broker is a middleman who helps connect shippers with carriers to transport goods. While a broker’s role is to facilitate the transportation process, their credit score is an important factor that impacts their factoring rates when they use factoring services. Factoring is a financing option that allows freight brokers to get paid faster by selling their accounts receivable to a factoring company. The factoring company will advance the broker a portion of the invoice value, usually around 80%, and then collect payment from the shipper when the invoice is due.

A Freight Broker’s Credit Score

This is an indicator of their financial stability and ability to repay debt. It reflects the broker’s past credit behavior, including payment history, outstanding debt, and the length of their credit history. The higher the credit score, the lower the risk for the factoring company, which means that the broker can expect lower factoring rates. On the other hand, a lower credit score will increase the perceived risk for the factoring company, leading to higher factoring rates for the broker.

In general, factoring companies will consider a broker’s credit score as one of the key factors in determining their factoring rates. It’s important to note that while a good credit score is desirable, it’s not the only factor that influences the factoring rate. Other factors, such as the broker’s business history, the size of their accounts receivable, and the industry they operate in, are also taken into consideration when determining the factoring rate.

Factoring companies also look at the creditworthiness of the shippers that the broker is working with. Shippers that have a strong credit history and are less likely to default on payment will increase the perceived security for the factoring company, which may result in lower factoring rates for the broker. In contrast, if the shippers that the broker works with have a poor credit history or are in a high-risk industry, the factoring rate may be higher to reflect the increased risk.

It’s also important for freight brokers to understand the difference between personal and business credit scores. Personal credit scores reflect an individual’s credit history and behavior, while business credit scores reflect the financial stability and credit history of a company. A broker’s business credit score may be different from their personal credit score, and both may be considered by factoring companies when determining the factoring rate.

Getting the Best Factoring Rates

Freight brokers should take steps to improve their credit score. This may include paying bills on time, reducing outstanding debt, and establishing a strong credit history. By improving their credit score, brokers can demonstrate their financial stability and increase their chances of getting favorable factoring rates.

In conclusion, a freight broker’s credit score is a critical factor that impacts their factoring rates. A good credit score demonstrates financial stability and a low risk of default, which can result in lower factoring rates for the broker. On the other hand, a poor credit score can result in higher factoring rates, making it more expensive for the broker to access funding. Freight brokers should take steps to improve their credit score, including paying bills on time, reducing outstanding debt, and establishing a strong credit history, to increase their chances of getting favorable factoring rates.

TransCredit has been one of the primary credit reporting agencies in the transportation industry for 38 years. If you are a freight broker, we encourage you to contact us to find out what your company’s credit score is and to explore the options we have available to update, manage and monitor your report.

 

Protecting Your Most Vulnerable Assets

By: By: Kevin Ricciotti

Vice President, Business Development Western Region, Avalon Risk Management

Accounts receivable make up almost 40 percent of a company’s assets yet are one of its most vulnerable assets. Non-payment of invoices can affect a company’s cash flow and capital to the point of shutting down its operations. Managing this risk should be a priority for companies especially with inflation affecting the cost everything from household essentials to vehicles.

Economists predict that the U.S. is headed for a recession in 2023. Unfortunately, small businesses are usually the hardest hit during a recession. Most small businesses do not have the financial wherewithal to afford a reduced cash flow due to delayed customer payments. According to a survey conducted by JP Morgan Chase, the average small business holds 27 cash buffer days in reserve. Trade credit insurance is one tool that can help 3PLs prepare for recession.
Trade credit insurance’s valuable protection means having a consistent cash flow and peace of mind knowing that your accounts receivable will be paid. The insurer helps you maintain a robust credit risk management process by continuously reviewing your customers throughout the policy period to ensure their continued creditworthiness. If there are signs that a company is experiencing financial difficulty, you will be notified of the increased risk. Trade credit insurance also provides additional benefits such as sales expansion, providing extra credit to current customers, and ability to obtain better financing terms from lenders.

Trade Credit Insurance Benefits
Sales Growth

Trade credit insurance allows you to expand your business while mitigating bad debt risk. New customers pose a challenge because they still need to establish a credit history, and you need to become more familiar with their operations. However, with trade credit insurance, underwriters provide insights to help you decide on whether to approve credit terms or not.
You may have an existing customer who requests a higher credit limit or who applies for less restrictive credit terms than the usual 30, 60, or 90-day terms of sales. If their receivables are insured, you can be confident in approving an increase in credit or longer credit terms. Doing so can not only grow sales but also strengthen your customer relationships.

Access better financing options

Banks often consider accounts receivable a liability, primarily when open invoices are concentrated among a few large customers. The debt is considered riskier because a default from any one of them would significantly impact on your business. However, when accounts receivable is insured, they can be deemed an asset or collateral since it is secured money.

Reduction in bad debt reserves

To avoid having sudden cash flow interruptions, companies set aside a reserved cash amount if a debt becomes uncollectable. The bad debt reserve is essentially an emergency fund for the business and decreases the amount of working capital available. Smaller 3PLs cannot afford to have $40,000 or $50,000 tied up in a bad debt reserve as they need the monies readily accessible. Having trade credit insurance allows companies to reduce or not have a bad debt reserve since their invoices are insured.

Protect from loss due to non-payment

Trade credit insurance provides indemnification from customer non-payment. Your business is insulated from a customer’s financial trouble, and you can continue operating normally.
While trade credit insurance protects you from problems associated with uncollected commercial debt, its goal is to help your company expand. Make sure to talk to your insurance broker about the benefits of trade credit insurance.

Brokers: Don’t be Afraid of the F-Word

Freight factoring can be a somewhat nebulous concept for freight brokers. Fear of the unknown can cause some to dismiss the subject altogether. But taking the time to understand factoring and finding a partner that will help make the process easier can combine to make a world of difference on the financial side of things. Simply put, factoring lets brokers receive a much faster payment for their services with the factoring company paying them right away and then handling invoice payment processing and collection. The broker gives up a small percentage of the invoice payment to the factoring company as compensation. Let’s take a look at some misconceptions as well as the many benefits of factoring.

Why Factoring Sometimes Gets a Bad Rap

As mentioned already, freight factoring can be a little complicated and sometimes there are concerns that can impact its image:

  • Chargebacks: If the factoring company cannot collect payment on the invoice from a client in a reasonable amount of time, the factoring company will request the advance back and will hand the invoice back to the freight broker. This is what is known as a chargeback. The broker will then have to contact the client and request payment for the invoice. Chargebacks can happen for a variety of reasons — defective products being delivered, client disputes, and invoices that are just too old. A reliable factoring company will keep the broker updated throughout the process of each invoice. When something seems wrong, they’ll communicate their concerns and will work to avoid chargebacks.
  • Hidden fees: Some factoring companies will add different fees, such as application fees, credit check fees, processing fees for each invoice that is financed, or late fees if a client is past due on a payment. Brokers must stay aware of these types of fees when working out a contract with a factoring company.
  • Poor invoicing etiquette: Handling invoices needs to be a priority, but some companies fall short on everything from leaving out key details on the invoice to simply forgetting to send the invoice to not following up in a timely manner when confirming the invoice has been received. There are plenty of ways the ball can be dropped and the broker can be on the hook for the payment.

How Factoring Can be a Supercharging Benefit to a Broker

The clear reason why freight brokers use factoring companies is that the quick turnover in payment after completing a shipment means immediate cash flow to help cover expenses. But there are more benefits to using a freight factoring company:

  • Factoring services can help brokers monitor the credit risks of a shipper and help them realize when the risk is too great to accept a deal.
  • A lot of the facets of freight payment management can be time-consuming. Having the right factoring company handle concerns like tracking down vendors for payments or waiting months for invoices to clear frees up a significant amount of time for a broker to focus on other tasks.
  • Budgeting and financial planning can be improved with the help of a good factoring company because they offer customized insights and data tracking that can point out issues and concerns within payment models.
  • Factoring service providers can help more effectively track financial health in both the short and long term. They can more easily monitor performance across multiple platforms and more efficiently coordinate loads and drivers, which means increased profits along with reduced fees and expenses.
  • The days of mountains of paperwork involving payment processing, logistics, and tracking documents are a thing of the past. With invoice factoring processes being shifted online, information — bills of lading, PODs, receipts, and actual invoices — can be recorded and shared faster.

Benefits of Getting Carriers Paid Digitally and Faster

The freight market continues to grow significantly. So does the competition for acquiring more clients as shippers or carriers. To stay on top of that aggressive market, it’s more important than ever to provide quality service and to do it as quickly as possible. Here are a couple of ways that can help you stand out from the other freight brokers:

  • With an exemplary reputation for shipping goods and providing the best customer service, you can become a “freight broker of choice.” With expertise in the field, this type of broker is often the first choice of those looking to ship cargo. The benefits of being a preferred broker of choice include being able to charge higher rates because clients know that you can get them the best service, getting more market exposure, increasing credibility that can attract new business more efficiently, having more negotiating power, and faster turnaround times during a time when meeting deadlines becomes even more important. With that new business, you’ll likely have concerns over cash flow while waiting for weeks for payments from your clients, which can disrupt your business operations. Partnering with a freight factoring service can help solve those cash flow problems with payments that are made digitally. With immediate payments from the factoring service, you have money to quickly turn around and put into the next job.
  • Another benefit of switching to a freight factoring service that uses digital payments is the enhanced payment and reconciliation process. Paper-based types of payment are replaced by a much faster digital process. Check codes no longer need to be confirmed, calls in the wee hours are obsolete, and drivers don’t have to wait around to get the payment processed. The process is not only fast, but the transactions all have a digital trail and make the transfer more secure. Lumper receipts are automatically created for the driver, broker, and shipper so that reconciliation is swift.
  • It also lets you take care of the carriers better. By ensuring the rapid turnover of payment, carriers can quickly put that money back into the next job and will realize the new digital service benefits them as well. That in turn raises customer satisfaction, nurtures mutual business loyalty, and can solidify a strong long-term relationship.

The Key Benefits of HaulPay

Using the factoring and payments of ComFreight’s HaulPay, you can leap into the digital age by replacing manual payments and old-school factoring with a better way to pay and get paid. With HaulPay, payments arrive within one day, digital processing comes without hidden fees or extra interest costs, and you can check credit on any customer for free while automating your invoicing with free software or TMS integrations. Here are some key benefits of HaulPay:

  • Non-recourse factoring with no minimums, low or no reserve, and the best flat-rate pricing options. This also means a big reduction in your credit risk.
  • Optional advances of your own broker margin on a load-to-load basis when you want it to accelerate your cash flow on demand.
  • Turn your carrier payables into working capital by having HaulPay pay the carrier at a scheduled time, either with quick pay or on a specific future date the carrier wants.
  • Flexible self-finance so you can use your own funds when you need to.
  • Establish good credit or improve your credit score by always paying fast.
  • The ability to decide how much you want HaulPay involved in your invoicing processes. For instance, you can choose which of your customers and invoices you want to process.
  • Free software to check customer credit approval and add new customers in real-time.
  • Eliminate carrier payment fraud with HaulPay’s carrier setup process and growing network of vetted carriers that you can connect to.
  • Leverage HaulPay’s carrier setup process to automate dealing with your carriers’ factoring companies saving even more time on your payables.
  • Scale faster with more of your back office automated at no additional cost to you.

HaulPay Helps Pave the Way

After taking a deeper look at freight factoring and its many benefits, you can see why the right broker-focused factoring solution can be a part of your future and success. It’s also evident that getting around in this complex world of freight factoring can be much easier with a partner. ComFreight’s HaulPay can help you leave the old-school world of paperwork and manual payments for an automated system that includes flexible low-cost factoring options. Come take a look at the new wave of freight brokering benefits with a demonstration on our website.

 

Provided By: Steve Kochan, Founder & CEO, ComFreight HaulPay

How to Make Paying and Getting Paid Easier as a Freight Broker

Like with any business struggling to stay afloat during these times of market uncertainty, cash flow is critical. This is especially true for companies operating in the shipping and transportation industry, including freight brokers. To survive continued recovery and market pressures, shipping companies must quickly turn orders into cash by processing shipping invoices as swiftly and accurately as possible. The slightest error or delay in freight invoice processing and payment can lead to massive financial disruption. Commercial Carrier Journal pointed out, “as shippers and 3pls have become stricter in their auditing of freight invoices to catch errors, carriers and brokers are focusing on eliminating billing mistakes that cause delays in payments and rework that compresses their profit margins.” Most transportation management systems have options to set custom alerts and can flag specific billing requirements for each customer or load type. They can also help to streamline order entry processes and improve the invoicing tracking and payment process. Freight brokers must simplify processing various invoices of shipment documents and maintain adequate cash flow. The following steps can help enhance freight invoice management across the entire supply chain network and help companies get paid for more loads.

1. Know What Your Carriers Charge and How

Managing shipping invoices and tracking payments hinges mainly on the type of setup your drivers are operating under with their freight brokerage partner. There are three primary pricing method options used in the industry today: per-mile, “all-in” and hourly rate. With a per-mile payment process, a freight invoice is set up based on the mileage the driver racks up during delivery. With “all-in” this is typically represented with a flat linehaul rate that includes everything in one rate. With an hourly rate, drivers are paid a rate based on miles driven by other tasks related to the shipment. Both methods have pros and cons and can affect how a freight broker invoice needs to be set up and paid. There is more granular breakdown in many invoices that includes line items for fuel surcharge and other accessorial and it helps to have an invoicing service that can account for all of these cases and take this hassle off of your plate.

2. Aggregate All Invoice Data Faster Through Digital Systems 

Get the right invoice factoring for freight brokers set up in place early on to streamline the entire process. Pulling all invoice data from carriers is easier with a digital and cloud-based system. It is easier to upload and manage files, report invoices, share to shippers, and send all the information to the factoring systems, so transportation companies get paid. This streamlining is possible with an automated invoice shipment process and an aggregate freight invoice processing system. HaulPay actually enables you to have carriers and drivers upload their docs directly to your payment cloud for faster document review. You can also integrate your TMS so that docs flow to HaulPay for real time invoicing, payments and settlement as well. Cleaning up another big mess.

3. Don’t Get Lost in the Weeds of Endless Fees for Invoice Factoring for Brokers 

Freight brokers should know their expenses for invoice of shipment management and their factoring costs for getting paid for any job they accept. Shippers and carriers alike are looking for a simple solution that provides them with the freight invoice services they need without costing them an excessive amount of fees. A good balance between profits for those managing freight broker invoices and shippers must be maintained and is the foundation of a mutually beneficial partnership.

4.  Integrate Trucker Payments With Your Systems of Record to Initiate Payments ASAP 

An essential piece of the freight broker invoice management puzzle is properly integrating multiple management systems and processes throughout the existing platform network. With the right collaborative platforms and dashboards in place and real-time data tracking and access, freight invoice processing becomes more accessible and much more simplified. Optimizing the invoice payment process and automating payment initiation can make it easier to track cash flow and invoice factoring for freight brokers from start to finish. This is easy with HaulPay and helps keep invoice transaction records and trail of updates current and matching to what payments are expected to go to carriers and what invoice amounts are expected to be paid by shippers.

5. Know the Credit Risk of Each Shipper and Prioritize Low-Risk Shippers

There is always a certain level of risk inherent with freight shipping but reducing errors and the possibility of issues during invoice of shipment payment can help improve shipper relations. Knowing the credit risks of shippers and choosing those that are less likely to increase risks overall will make freight invoice management much more straightforward. Even complicated loads and more detailed freight invoices and payment schedules will benefit. With HaulPay you’ll be able to selectively factor invoices or take advances only when you want to and you’ll be shielded from the credit risk of those shippers when you do. Credit risk of your shippers is always available at your fingertips in our web app for Brokers.

6. Get Paid Faster From Shippers With Freight Payment Solutions Like HaulPay 

Opting for online digital processes is the final option that can help speed up shipping invoice payments and streamline overall techniques. Invoice factoring and payments for freight brokers can benefit significantly from innovative advancements and automated tools and processes becoming more common in today’s shipping and transportation industry. Keep your back office running like a well-oiled machine and eliminate risk of errors and bottlenecks with a digital invoicing and payment solution like HaulPay. Decide if and when you want to factor, finance a payable to carrier or just use the system as your invoicing service with full transparency and automation.

Streamline Freight Invoice Processing and Scale Your Brokerage Faster With HaulPay

Ultimately, the goal of improving invoice of shipment processing and payment is to maximize profits and maintain good cash flow, even amid uncertain markets and shifting customer demands. Freight invoices are a vital part of the carrier, broker, and shipper relationship and are just some of the many services where freight invoice management can assist. Improving routine freight invoice processes can help reduce fees and expenses while maximizing overall profit margins.

Maximizing income is vital to improving operational costs and freight invoice processing and avoiding costly delays and mistakes with bill payment tracking. To take advantage of the latest invoice services, be sure to sign up for HaulPay by ComFreight as a way to get loads and to maximize freight invoice income, even amid market volatility.

Keeping up with invoice billing and the payment ins and outs can be a challenge for even seasoned transportation companies and management teams. Partnering with industry experts familiar with invoice factoring for freight brokers and shippers can make a world of difference in both short- and long-term income. Get a demo of ComFreights HaulPay invoice tracking and management system today and see how easy freight broker invoice management can be!

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