TIA Launches New, Improved Watchdog
Media Contact: Rachael Oury
July 29, 2019 – Alexandria, VA –Transportation Intermediaries Association (TIA), the voice of third-party logistics, announced today the launch of its newly designed Watchdog.
TIA Watchdog has undergone significant enhancements and improvements to increase ease of access and usability. Website users will notice an improved user interface experience, and TIA members using the site through integrations or web searches will have access to improved search functions which expand to USDOT Numbers and MC Numbers.
TIA Watchdog is a service provided for members to report information about problems to each other in order to help individuals make informed decisions when selecting companies with whom to work. This program gives TIA members the ability to quickly alert others of problems and help reduce future negative incidents from occurring that involve TIA members.
A TIA Member who has run into a problem with a Carrier, Agent or 3PL can file a report describing the incident at www.tiawatchdog.com. The company in question is notified of the complaint made against them and given an opportunity to respond to the alleged occurrence. The individual lodging the complaint may report on motor carriers, or companies and individuals posing as motor carriers that have allegedly engaged in one or more of the following:
- Unauthorized re-brokering of shipments
- No show and no call
- Cancelled after accepting the load
- Held load hostage
- Back-solicited shipper
- In-transit agreement modification
- Theft or unjustified loss of freight
- Persistent canceling
Members can also report on Non-Member 3PLs that have been accused of engaging in one or more of the following actions:
- Unauthorized brokering of shipment
- Payment issues
- Brokers freight without broker or freight forwarder authority
- Operates without bond or trust fund; and operates under unregistered alias
Members can also report agents who have allegedly engaged in one or more of the following actions:
- Booking false loads/providing false documents
- Failure to perform as agreed on advances or loans
- Inflating margins
- Credit terms violation
- Carrier qualification process violations
The Transportation Intermediaries Association (TIA) is the professional organization of the $214 billion third-party logistics industry. TIA is the only organization exclusively representing transportation intermediaries of all disciplines, doing business in domestic and international commerce. TIA is the voice of the 3PL industry to shippers, carriers, government officials and international organizations. TIA is the United States member of the International Federation of Freight Forwarder Associations, FIATA.