Schedule of Activities for Trimester 2, 2023:
3PL Management Accelerator Program:
Start Date: May 1, 2023
Start Module 1 – Improving Customer Relationships: May 1, 2023
Customer Service
M1: Customer Service Fundamentals
M2: Providing Exceptional Customer Service
Building Relationships in Sales
Student Orientation with TIA Staff & Course Instructor: Week of May 8, 2023
Continue Module 1 – Improving Customer Relationships: May 15, 2023
Pricing
Sales Prospecting Guide
Start Module 2 – Improving Carrier Relationships: May 22, 2023
Carrier Development
Load Boards
Guide to Effective Negotiation & Persuasion
Virtual Office Hours #1 With Instructor(s): Week of June 5, 2023
Start Module 3 – Start Becoming A Better Leader: June 12, 2023
Secrets to Successful Reporting for Leaders
Managing Culture
Continue Module 3 – Start Becoming A Better Leader: June 19, 2023
Leadership Styles and Solutions
Traits of Effective Leaders
Continue Module 3 – Start Becoming A Better Leader: June 26, 2023
Communication Strategies
Continue Module 3 – Start Becoming A Better Leader: July 10, 2023
Conflict Resolution
Start Module 4 - Managing Your Professional Presence: July 17, 2023
Time Management
Effective Communication
Continue Module 4 - Managing Your Professional Presence: July 24, 2023
Emotional Intelligence
How to Build Better Relationships with Your Co-Workers
Continue Module 4 - Managing Your Professional Presence: July 31, 2023
Managing Your Cash Flow
Continue Module 4 - Managing Your Professional Presence: August 7, 2023
Managing Your Balance sheet
3PL Management Accelerator Program Final Exam: August, 17, 2023