NEW EMPLOYEE ORIENTATION

Employee Onboarding Can Be Challenging, Costly & Time-Consuming. TIA's New Employee Orientation (NEO) Course Eases the Burden by Covering All the Basics of Transportation & Freight Brokerage: Overview of Rules & Regulations, Business Ethics, How to Sell & More.

NOTE: This Course Is Intended for Those Looking to Train a New Employee.

COURSE OVERVIEW:

Member Price: $750

Non-Member Price: $1,800

Quarter 4 Add/Drop Period: September 25 - October 16 (Registration Closes October 16)

Discounts Available for 3+ Registrants

Clock Hours: 20 Hours

Secure Your Spot in the Class Now!

PRICING & FEES

REGISTRANTS	MEMBER	NON-MEMBER
1	$750	$1800
3-5	$675	n/a
6+	$640	n/a

COURSE OUTLINE

This Online Course Includes 12 Learning Modules

Module 1 – New Employee Orientation Introduction

Module 2 – A Brief History of Transport

Module 3 – How It All Works

Module 4 – Basic Rules, Regulations, and Licenses

Module 5 – Responsibilities for Damage

Module 6 - The Broker's Job

Module 7 – Office Operations

Module 8 - Finance 101

Module 9 – Ethics In Transportation

Module 10 – Marketing & Sales

Module 11 - A Guide To Professionalism In The Workplace

Module 12 – Load Assignment

Meet the Instructor

Chris Jolly

Chris has 15+ years of experience within transportation with the bulk of his experience in freight brokerage. He is the founder of Freight Coach Enterprises and the host of “Coffee w/#TheFreightCoach” podcast. His experience within freight brokerage includes operations, sales, and leadership ranging from start-ups to one of the largest brokerages within transportation. His passion is training and development of sales and operations professionals within transportation.

Benjamin Kowalski is a Business Coach with over 17 years of experience in sales, leadership, and management. He has been recognized for demonstrating a natural aptitude for developing relationships. As well as sales and growth result in every position he’s held.

He’s maintained ranking within the top 5% of 5,700 companywide brokers throughout his tenure as a Senior Logistics Account Executive. And established books of business through cold calling to exceed $4.2 million in under 24 months.

His purpose is to innovate and inspire others to reach their potential, by providing education, information, and training. So that all parties can operate with a higher level of confidence, efficiency, and understanding.

His Clients & Colleagues describe him as a progressive, driven, down-to-earth, an organizational and interpersonal expert who can be relied on to offer superior solutions that deliver profitable results. His average client sees their sales increase over 25% in their first year.

Nate Cross began his logistics career in the U.S. military and continues to serve as a logistics officer in the Army National Guard.  In 2012 he joined Con-Way Freight (XPO Logistics) as a freight operations supervisor.  He transitioned into third-party logistics as a business development specialist with Logistic Dynamics, Inc. in 2014.

He started a podcast focused on freight brokering in 2019 called “The Midnight Freight Broker” to start a fun and educational conversation about the world of freight.  He joined forces with Ben in 2020, and they rebranded the venture to “Freight 360.”

His career focuses on working with independent freight agents to develop and grow their business books under the umbrella of a larger freight brokerage. In 2020, Nate joined Pearce Worldwide Logistics, where he currently serves as the Vice President of Agent Development & Services.

Schedule of Activities

Schedule of Activities for Quarter 4, 2024:

New Employee Onboarding Program Schedule of Events:

Module 1: Release date: Thursday, September 21, 2023

M1: Introduction to Freight Brokerage (NBC - LMS) - Release date: Thursday, September 21, 2023

On-Demand Video #1: Lead Generation (SBC - LMS) - Release Date: September 25, 2023

Live Event Date: Lead Generation – How To Find Shippers (Zoom) - September 27, 2023

Hosted by: Freight 360

Module 2: Release date: Thursday, September 28, 2023

M2: Brief History of Transport (NBC - LMS) - Release date: Thursday, September 28, 2023

On-Demand Video #2: Lead Generation – Prospecting Strategies For New Brokers (SBC - LMS) Release date: Monday, October 2, 2023

Live Event Date: Lead Generation – Prospecting Strategies For New Brokers (Zoom) - October 4, 2023

Hosted by Freight 360

Module 3: Release date: Thursday, October 5, 2023

M3: Rules, Regulations, and Licenses (NBC - LMS) - Release date: Thursday, October 5, 2023

On-demand Video #3: Navigating Legal Compliance, Transit Times, and Hours of Service (SBC – LMS) - Release date: Monday, October 9, 2023

Live Event Date: Navigating Legal Compliance, Transit Times, and Hours of Service (ZOOM) - October 11, 2023

Hosted by Freight 360

Module 4: Release date: Thursday, October 12, 2023

M4: How It All Works (NBC - LMS) - Release date: Thursday, October 12, 2023

On-demand Video #4: Building a Robust Carrier Network (SBC – LMS) - Release date: Monday, October 16, 2023

Live Event Date: Building a Robust Carrier Network (ZOOM) - October 18, 2023

Hosted by: Chris Jolly, The Freight Coach

Module 5: Release date: Thursday, October 19, 2023

M5: The Broker’s Job (NBC - LMS) - Release date: Thursday, October 19, 2023

On-demand Video #5: Elevating Carrier Partnerships: Growth Strategies (SBC – LMS) - Release date: Monday, October 23, 2023

Live Event Date: Elevating Carrier Partnerships: Growth Strategies (ZOOM) - October 25, 2023

Hosted by: Chris Jolly, The Freight Coach

Module 6: Release date: Thursday, October 26, 2023

M6: Responsibilities for Damage (NBC - LMS) - Release date: Thursday, October 26, 2023

On-demand Video #6: Safeguarding Success: Brokerage Insurance & Freight Claims (SBC – LMS) - Release date: Monday, October 30, 2023

Live Event Date: Safeguarding Success: Brokerage Insurance & Freight Claims (ZOOM) - November 1, 2023

Hosted by: Chris Jolly, The Freight Coach

Module 7: Release date: Thursday, November 2, 2023

M7: Office Operations (NBC – LMS) - Release date: Thursday, November 2, 2023

On-demand Video #7: Leveraging Technology and Tools for Success in Freight Brokerage (SBC – LMS) - Release date: Monday, November 6, 2023

Live Event Date: Leveraging Technology and Tools for Success in Freight Brokerage (ZOOM) - November 8, 2023

Hosted by: Freight 360

Module 8: Release date: Thursday, November 9, 2023

M8: Finance 101 (NBC - LMS) - Release date: Thursday, November 9, 2023

On-demand Video #8: Strategic Financial Management for Your Brokerage Business (SBC – LMS) - Release date: Monday, November 13, 2023

Live Event Date: Strategic Financial Management for Your Brokerage Business (ZOOM) - November 15, 2023

Hosted by: Freight 360

Module 9: Release date: Thursday, November 16, 2023

M9: Ethics in Transportation (larger) (NBC - LMS) - Release date: Thursday, November 16, 2023

On-demand Video #9: Charting Pathways to Long-Term Growth (SBC – LMS) - Release date: Monday, November 17, 2023

Live Event Date: Charting Pathways to Long-Term Growth (ZOOM) - Tuesday, November 21, 2023

Hosted by: Freight 360

Module 10: Release date: Wednesday, November 22, 2023

M10: Load Assignment (NBC - LMS) - Release date: Wednesday, November 22, 2023

On-demand Video #10: Navigating Freight Markets and Seasonal Trends for Freight Brokers (SBC – LMS) - Release date: Monday, November 27, 2023

Live Event Date: Navigating Freight Markets and Seasonal Trends for Freight Brokers (ZOOM) - November 29, 2023

Hosted by: Chris Jolly, The Freight Coach

Module 11: Release date: Thursday, November 30, 2023

M11: Sales & Marketing (NBC - LMS) - Release date: Thursday, November 30, 2023

On-demand Video #11: Mastering Negotiation Dynamics: Strategies & Tactics (SBC – LMS) - Release date: Monday, December 4, 2023

Live Event Date: Mastering Negotiation Dynamics: Strategies & Tactics (ZOOM) - December 6, 2023

Hosted by: Chris Jolly, The Freight Coach

Module 12: Release date: Thursday, December 7, 2023

M12: Professionalism In The Workplace (NBC - LMS) - Release date: Thursday, December 7, 2023

On-demand Video #11: Blueprint for Sustainable Growth: Structuring & Planning for Success (SBC – LMS) - Release date: Monday, December 11, 2023

Live Event Date: Blueprint for Sustainable Growth: Structuring & Planning for Success (ZOOM) - December 13, 2023

Hosted by: Chris Jolly, The Freight Coach

New Employee Onboarding Program Final Exam: Thursday, December 14 (9:00 am ET – 5:00 pm ET)

Interested in establishing, strengthening, or expanding your business? Consider upgrading to the New Broker Success Package, which includes the New Broker Course, the New Broker Kit, and TIA Membership.

For more information about course policies, please click here.

Have questions or need additional information? Contact education@tianet.org or complete the Contact Form below!

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New Employee Orientation

NEW EMPLOYEE ORIENTATION

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