Archives: Press Releases

The Transportation Intermediaries Association (TIA) – the only organization exclusively representing transportation intermediaries of all disciplines doing business in domestic and international commerce – released a new white paper titled Transforming Freight Logistics in the Era of Generative AI. The paper covers the five ways logistics leaders can harness AI to scale efficiency, security and growth.

“AI is forever changing the world as we know it,” said Anne Reinke, president & CEO of TIA. “While many are scared of the future, we feel that the 3PL industry can use AI strategically to work more efficiently, leading them to spending more time on relationship building with customers and carriers.”

The latest white paper from TIA covers the five key areas that AI can help business run more efficiently: data synthesis and insights; front-end automation; identifying potential fraud on web-based platforms; customer service; and ethical concerns and governance.

The white paper concludes by stating AI is transforming logistics companies’ operations, from synthesizing data and generating insights to automating processes and detecting fraud. As with any transformative technology, there are ethical considerations and governance challenges. Organizations must establish clear guidelines and expectations to ensure responsible AI deployment while safeguarding against potential vulnerabilities.

Ultimately, the successful adoption of AI in freight logistics hinges on balancing technological innovation with human expertise. By harnessing AI as a force multiplier rather than a replacement for human labor, logistics companies can empower their workforce, improve customer service, and stay ahead of the curve in an ever-evolving industry landscape.

For more information on TIA’s white papers and other member resources, visit https://www.tianet.org/member-resource-library/

Revenova is a provider of multi-modal transportation management systems (TMS) designed for 3PLs, carriers and shippers. This spotlight was provided by Mike Horvath, executive vice president & chief marketing officer at Revenova.

Introduce your company and what makes it special.

Revenova TMS is the industry’s first TMS built natively on the Salesforce.com cloud platform enabling seamless deployment with Salesforce’s industry leading sales, marketing, service, collaboration, AI and analytics solutions as well as thousands of third-party applications available in the Salesforce.com AppExchange marketplace.  This ability to deploy business applications on a common cloud platform empowers companies to focus on business innovation versus integration of technology resulting in lower costs, higher productivity, increased margins and customer satisfaction.

How did you enter the 3PL industry and what is your background in the industry?

I entered the industry in 2014 when Charles Craigmile, Dave Craigmile and I founded Revenova.  We saw an opportunity to deliver TMS in a whole new way.  Our vision was to build a TMS directly on the world’s #1 platform and ecosystem for sales, marketing and service professionals, Salesforce.com, so companies could automate the entire quote-to-cash process on a single platform solution.  Think of it like the iPhone or Android, where powerful apps are downloaded from a marketplace, share data instantly and are centrally managed.  This architectural design offers significant improvements in productivity while lowering overall costs over traditional software implementations.

What about the 3PL industry do you like the most?

What I like about the 3PL industry are the people.  People in our industry are constantly looking to innovate and serve their customers, employees and partners in the best way possible. They are tech-forward thinking and willing to try new solutions and processes to improve their businesses.

What about the 3PL industry is most challenging?

One big challenge we see for 3PLs is the ability to adapt to the least, and the most, advanced technology at the same time in the same process.  For example, you may have a highly reliable owner operator who works only by phone and email along with a carrier that wants a blockchain integration or a declarative AI interface like Chat GPT with your system.  This along with customer expectations for real-time “everything” makes pulling it all together a challenge for any 3PL.

What attracted you to joining TIA, and which membership feature are you most enthusiastic about?

Our company has been a member and sponsor of TIA since our inception in 2014.  We consider it a premier organization serving the industry and a key partner for our business. Our favorite event of the year is the TIA’s Capital Ideas Conference held each spring. We get to connect with many customers and speak with new potential ones.  The industry is so connected and people are willing to share their experiences with each other.  Our membership allows us to stay in touch with peers, gauge where the industry is heading and participate in solving many of the technology challenges facing members.

What was your company’s greatest achievement this year?

This year, our company is celebrating its 10-year anniversary and has reached many business milestones highlighted by the launch of our fleet operations module (to complement our broker/shipper module), AI-powered analytics, PayIQ compensation plan management and LaneIQ for real-time spot market pricing guidance.

What goals do you have for the future of your company?

Our goals are to continue being responsive to customer needs and market conditions to provide our customers with a reliable, scalable and secure cloud-based TMS suite of solutions to meet their ongoing business requirements.

How has TIA helped you reach your goals?

TIA has always helped us learn more about the industry and connect with other members to establish new customer and new partner relationships.

The Transportation Intermediaries Association (TIA) – the only organization exclusively representing transportation intermediaries of all disciplines doing business in domestic and international commerce – released the following statement after the Department of Labor issued its final rule altering the overtime regulations under the Fair Labor Standards Act.

The rule includes two-tiered increases to the minimum salary threshold and the threshold for highly compensated employees (HCE) as well as automatic updates to both thresholds.

“TIA’s membership is composed of 70 percent small businesses throughout the United States,” said Anne Reinke, president & CEO of TIA. “Small businesses are the backbone of the American economy and the logistics industry. Under President Biden’s Department of Labor, we have seen several rules that will have major impacts on businesses, whether it be employee classification, overtime rules, or the attacks on the independent contractor status, small businesses are under attack. This will not just increase costs for small businesses but ultimately the consumers as well. The TIA will continue to advocate for our members and allowing our members to thrive without burdensome regulations.”

The minimum salary threshold will be increased to $43,888 on July 1, and then to $58,656 on Jan. 1, 2025. This represents over a 60 percent increase over the current threshold of $35,568. The Department clarified that the first increase updates the minimum salary threshold using the DOL’s current methodology, which was used in the 2019 Trump administration-era overtime rulemaking to set the current standard. The second increase then implements the DOL’s new preferred methodology, which sets the minimum salary threshold to the 35th percentile of weekly earnings of full-time salaried workers in the lowest wage Census region.

The HCE threshold will be raised to $132,964 on July 1, and then to $151,164 on Jan. 1, 2025 — a 71 percent increase from the current threshold of $107,432. The first threshold is based on the current methodology, while the second threshold is set to the 85th percentile for full time salaried workers nationally.

The final rule also implements automatic updates to both the minimum salary threshold and the HCE threshold, both of which will be increased every 3 years.

The Transportation Intermediaries Association (TIA) – the only organization exclusively representing transportation intermediaries of all disciplines doing business in domestic and international commerce – released an updated version of its Framework to Combat Fraud: Preventing & Responding to Fraud and Theft.

This comprehensive 40-page framework examines the latest trends in fraud in the supply chain and assists members in developing and implementing their own policies and procedures to reduce potential fraud and theft of cargo.

“Every day we expose ourselves to many risks in our businesses,” said Chairman of the TIA Fraud Taskforce Dan O’Sullivan.  “We are trusting people that, in most cases, we have never met to move products around the country that are worth exponentially more than what is earned for moving those products. How we manage those risks improves our bottom lines and protects our customers,”

The five types of fraud that are covered in the framework with detailed case studies include: cargo theft, financial theft, identity theft, internal theft, and data/information theft.

“Every day the criminals that plague our industry with fraudulent activities are adapting their strategies and looking to take advantage of new segments of the supply chain,” said Anne Reinke, president & CEO of TIA.  “For industry stakeholders to stay one step ahead, we all need to collaborate and share ideas, information and approaches to combat this rampant issue.”

You can download a copy of the 2024 TIA Framework to Combat Fraud here.

SONAR, developed by Freightwaves, serves as the data engine empowering logistics companies to comprehend supply and demand data at a deeper level. It provides multiple rate tools supported by the most accurate rates and lane scores in the industry.

What makes your company special?

Instead of solely gathering data from shippers, brokers, and carriers, SONAR has collaborated with innovative freight tech companies to construct the most current, impartial data source accessible for the supply chain industry. SONAR encompasses tender data from authentic EDI providers, $1.7 trillion in annual global data, and rates on more modes and geographies than any other platform. Companies utilizing SONAR data can stay ahead of the competition by proactively identifying market trends and establishing more precise rates, thus creating opportunities and mitigating risks. Moreover, our data is supported by a team of market experts who offer additional context and insights for optimizing results.

How did you enter the 3PL industry/what is your background in the industry?

SONAR, founded by Craig Fuller, stands as a creation of one of the most influential and knowledgeable leaders in the industry. Nearly everyone at the company boasts over five years of industry experience. We’ve expanded to cater to numerous industry-leading companies and are currently pivoting to target brokers at large, aiming to provide our potent market and rate data to all.

What about the 3PL industry do you like the most?

We value the individuals. As previously noted, we collaborate with a majority of freight tech companies, emphasizing the cultivation of insightful relationships to facilitate swifter and more precise movement for all in our domain. Additionally, accuracy is paramount to us. SONAR, alongside the Freightwaves media team, has made more precise market predictions based on our data than any other voice in logistics.

What about the 3PL industry is most challenging?

Trust. In our case, it’s about establishing trust in the data, given its distinction from other providers. However, trust is something that must be earned, a fact we all recognize. That’s why, for our first five-plus years, we’ve concentrated our efforts on generating precise market signals. Our aim is to furnish brokers with tools they can employ to further bolster trust with their shipper and carrier partners.

What interested you about joining TIA?

SONAR dedicated its initial five years to collaboration with technology partners. Presently, SONAR directs its attention toward the 3PL sector to develop more potent rates and tools, enhancing brokers’ effectiveness. We eagerly anticipate joining TIA and collaborating to effect substantial change within this sphere.

What feature of TIA membership are you most excited about?

We are enthusiastic about engaging with TIA Connect and participating in discussions, but our greatest excitement lies in attending meetings and events. We will have several representatives at Capital Ideas in April and intend to increase our presence at future TIA meetings.

What do you hope to gain overall from membership with TIA?

Stronger relationships with the great people of this industry.

What was your company’s greatest achievement this year?

We have overhauled our platform to replace the previous interface. It is now four times faster, easier to use, and has garnered rave reviews from users. What was once a hindrance for broker teams due to a learning curve has transformed into a secret weapon.

What goals do you have for the future of your company?

We aim to establish larger and more robust consortiums for 3PLs to benchmark their businesses against industry standards. Additionally, we intend to expand our operations into Mexico. Ultimately, we aspire to become the authoritative source for rates and market data within the 3PL sector.

How can TIA help you reach your goals?

We aspire to collaborate with TIA to provide enhanced content and intelligence, enabling everyone to operate more intelligently and effectively while addressing the demands of the logistics and supply chain industry.

The Transportation Intermediaries Association (TIA) – the only organization exclusively representing transportation intermediaries of all disciplines doing business in domestic and international commerce – awarded the Tom Fiorini Heritage Award to Sue Spero, CTB, president of Carrier Services of Tenn., Inc. in Mount Juliet, Tenn., during its annual Capital Ideas Conference in Phoenix.

The Heritage Award recognizes an industry leader for their service, leadership, and long-standing support of TIA, its members, and the industry. In 2023, the award was named after Tom Fiorini for his contributions to TIA and the industry.

Spero has more than five decades of experience in the transportation industry and has spent a number of years as an active volunteer with TIA. She has served on the TIA Board of Directors and as a past TIA PAC Chair. She currently serves as the TIA Foundation Board treasurer, while sitting on the Finance, Programs, Education and Highway Committees.

“Sue epitomizes everything the Heritage Award stands for,” said Anne Reinke, president & CEO of TIA. “She has worked tirelessly to promote the higher educational standards in the industry, which has raised the professionalism and reputation of our industry.”

In addition to her duties at Carrier Services of Tennessee, Spero spent time as a professor of Business and Logistics at Cumberland University, is involved in the Women’s Business National Council, the World Trade Council, Women in Trucking, and is also an adjunct professor of Business at Belmont University.

Spero’s dedication and work has been recognized throughout her career. She has been awarded the Robert H. Beard Professional Award in 2021 for promoting higher educational standards in the field of transportation; named Transportation Professional of the Year by the Delta Nu Alpha in 2013; and received the Distinguished Women in Logistics Award in 2020.

The Transportation Intermediaries Association (TIA) – the only organization exclusively representing transportation intermediaries of all disciplines doing business in domestic and international commerce – welcomed three new Board of Directors members during its Capital Ideas Conference in Phoenix.

David Abell, CTB, president & CEO of AM Transport Services in Olney, Ill.; Rob Hooper, Jr., CEO of Atlantic Logistics, LLC in Jacksonville, Fla.; and Mike Williams, owner and president of AGX Freight Logistics, LLC in Jacksonville, Fla., were elected by the TIA membership to represent them on the Board of Directors.

“We are excited to welcome David, Rob and Mike to the Board and look forward to their contributions to helping shape the future of TIA,” said TIA Chair of the Board Mark Christos.

David Abell, CTB, has been elected to represent the Small Member category. Abell is a seasoned professional with extensive experience in the logistics industry. With a background as a former Army engineer, David’s journey in logistics began in technology, where he honed his skills before transitioning into roles in marketing and sales. His ascent to CEO reflects his strategic vision and leadership prowess, driving the company forward in the dynamic logistics landscape.

Outside of his professional endeavors, Abell is committed to lifelong learning and community engagement. He shares his expertise by teaching a business class at the local community college, fostering the growth of future industry leaders.

Rob Hooper, Jr. represents the Medium Member category. In 2003, Hooper returned to their family-owned logistics business, which was started by his parents in 2001, and learned the business from the ground up and became the CEO in 2008. Hooper has been involved with TIA since 2007 and currently is chairman of the Government Freight Committee. He has spoken at numerous conferences and events on the subject of logistics and autonomous trucks including CSCMP, TIA Technovations, and the 3rd annual European Autonomous Truck conference in Dusseldorf, Germany. In addition to serving on the TIA Board, Hooper also serves on the board of 6:8 Ministries, the Federal Reserve Advisory Council and has served on board of the First Coast Manufacturers Association (FCMA) and on the Florida DOT Freight Advisory Council.

Mike Williams represents the Large Member category. Williams has more than 25 years of combined legal and executive management experience in the field of North American freight transportation and logistics, including freight agent platform development and operations. In June 2016, Williams launched AGX Freight with a goal to build a high performing freight agent platform designed to serve non-asset-based motor carrier and freight broker independent professionals. He is a member of the Florida Bar in good standing since June 1995, Transportation Lawyers Association, and the American Society for Transportation and Logistics. He received a Certification in Transportation and Logistics in June 2015 from the University of North Florida.

“I look forward to working with David, Rob and Mike as we continue to advocate for the 3PL industry,” said Anne Reinke, president & CEO of TIA. “These gentlemen represent the best of the best within the industry and will help guide our association into the future.”

The Transportation Intermediaries Association (TIA), the premier organization for third-party logistics professionals, held its first-ever Media Day event at its annual Capital Ideas Conference in Phoenix. During Media Day, more than two dozen leading logistics supplier companies shared breaking news, innovations and other important announcements with industry reporters and publications in back-to-back press conferences.

“We were thrilled to spotlight the groundbreaking innovations shared during TIA’s inaugural Media Day at the 2024 Capital Ideas Conference,” said Anne Reinke, TIA president & CEO. “These announcements represent the creativity and ingenuity propelling our industry forward.”

Below is a look at the breaking news presented during TIA’s 2024 Media Day:

HaulPay (Booth #106)

Presented by Carston Boren, director of Sales

HaulPay presented a new digital wallet and payments service that caters to brokers of all sizes and stages. The new service is delivered through an innovative web and mobile app to help automate and de-risk payments to contracted carriers.

ShipPrimus TMS (Booth #218)

Presented by Amanda Bohl, CEO

ShipPrimus TMS unveiled the launch of their innovative, white-labeled customer portal. The modern, self-service customer portal accompanies the ShipPrimus Broker TMS, delivering a tool for brokers to provide value to their shippers through automation via real-time API quoting, tendering, tracking, visibility and documents across freight modes.

WireBee (Booth #102)

Presented by Andre Temnorod, CEO & co-founder

WireBee unveiled an innovative communication solution for the logistics sector, focused on fraud prevention and enhancing productivity for freight brokers and 3PLs. Initially offered as an add-on compatible with top cloud phone services like RingCentral, 8×8 and Vonage, WireBee is set to evolve into a comprehensive carrier interaction platform.

TriumphPay (Booth #508)

Presented by Haley Evans, senior vice president of Payor Strategic Initiatives

TriumphPay announced the introduction of local currency payments – an important step toward becoming the first-ever global payments network for transportation. TriumphPay anticipates offering its partners and clients payment functionality in Mexico by the end of the second quarter 2024 – and in Europe and parts of Asia by end of year.

Triple Crown Services, Inc. (Booth #520)

Presented by Sam Niness, president of Triple Crown Services, and Courtney Steinberg, vice president of Finance for DrayNow, Inc

Triple Crown/Norfolk Southern and DrayNow announced the release of their revolutionary Intermodal technology platform, from their joint venture ModalView. The technology offers seamless connectivity, street tracking and immediate document availability for intermediaries using intermodal drayage.

Freight Management Systems (Booth #720)

Presented by Henry Sheldon, president & CEO

Freight Management Systems launched its groundbreaking Advanced Lane Planning tools within the LOADPlus Pro Transportation Management System (TMS). The product includes cutting-edge features like manifest load consolidation, concurrent tracking of lanes and round trip lanes.

Blue Yonder (Booth #803) 

Presented by Jen McQuiston, director of Product Marketing

Blue Yonder announced the launch of Transportation Optimization, a standalone optimization product that optimizes truckload and less-than-truckload routes, regardless of region or fleet type; creates optimized transportation plans; and exports load plans to the user. Transportation Optimization is available for integration to other TMS solutions.

Qued (Booth #617)

Presented by Tom Curee, president

Qued announced the latest in their efforts to resolve the decades-old challenge of appointment scheduling. With Qued’s new capabilities, customers can preemptively schedule future appointment requests before the appointment window becomes available, 24/7. Qued customers can secure first to market access to prime appointments with this new feature.

Freightclaims.com (Booth #621)

Presented by Michael Schember, founder and CEO

Freightclaims.com announced the launch of its enhanced UI, designed to transform the freight claims landscape for shippers and 3PLs. This cutting-edge software update streamlines operations, enabling businesses to dedicate more time and resources to serving their customers while leaving the complexities of claims management behind.

3G (Booth #716)

Presented by Ron Lee, chief product officer

3G announced the integration of cutting-edge drayage capabilities into their comprehensive transportation software suite. This enhancement empowers 3PLs and brokers to eliminate spreadsheets and improve costs, customer satisfaction and visibility through automated workflows—all within a single TMS platform.

GLT Logistics (Booth #207)

Presented by Dan Kubart, director of Market Development

GLT Logistics showcased its new Agents Portal, designed to provide efficient shipment management. The Agents Portal offers a range of features aimed at streamlining the shipment management process. Agents now have the capability to receive and process instant quotes for LTL, FTL, Open Deck, Reefer, Parcel and Expedited services.

Banyan Technology (Booth #600)

Presented by Deanna Wright, chief marketing officer

Banyan Technology announced a strategic partnership with GoComet to offer enhanced ocean and air tracking and freight spend management. GoComet offers visibility and shipment monitoring on a single dashboard allowing Banyan’s clients to benefit from real-time visibility and live updates on container movement across all ocean and air shipments.

Talentek by Hubtek (Booth #518)

Presented by Carolina Muñoz, account manager, and Alexandra Harapi, account executive

Talentek by Hubtek launched Flex, their latest innovation that revolutionizes the way businesses approach talent acquisition and management. With Flex, clients now have the flexibility to engage talent as a process, paying per transaction rather than by headcount, empowering businesses to optimize their workforce efficiently.

Black Belt TC (Booth #206)

Presented by Michael Bloss, CEO

Black Belt TC announced that its proprietary technology “Acquisitions Powered by Code©,” built specifically for the transportation acquisition process, can now be accessed directly through a customer portal. This provides access to more than 300 graphs along with acquisition valuation modeling based on current acquisition valuation trends and risk factors.

Cargo Chief (Booth #503)

Presented by Kirk Franzen, CTO

Cargo Chief announced the release of its groundbreaking Carrier Quality Scoring feature in the C4 platform. This new feature is designed to transform the way freight brokers interact with and select carriers, providing more visibility and control over the carrier onboarding process.

Greenscreens.ai (Booth #717)

Presented by Dawn Salvucci-Favier, CEO & chief product officer

Greenscreens.ai announced the launch of Greenscreens Ignite, a powerful new product designed to transform pricing analysis and ignite pricing strategy. Leveraging win/loss analysis and in-depth quote history data, Ignite enables brokerages to craft optimized pricing strategies that allow them to win more business…more profitably.

Descartes (Booth #201)

Presented by Dan Cicerchi, general manager of Transportation Management

Descartes announced the availability of Descartes MacroPoint™ FraudGuard to help freight brokers, third-party logistics companies and shippers identify and prevent fraudulent activities related to carrier information, load tracking and shipment status. The new capabilities are now included as part of the subscription for the Descartes MacroPoint service.

Trimble (Booth #519)

Presented by Scott Vanselous, sector vice president of Strategy for Transporeon, and Jason Roberts, senior vice president of Digital Enablement for MODE Global

Transporeon, a Trimble company, announced a collaboration with MODE Global, a $3.4 billion, multi-brand third-party logistics firm. The collaboration aims to leverage automation to tender both spot and dedicated freight using Autonomous Procurement, offered by Transporeon, white-labeled and customized for MODE as MODE Global MARKETPLACE.

DDC FPO (Booth #306)

Presented by Madison Conway, vice president of Marketing & Communications, Global, and Donna Kintop, head of Customer Service, Global

DDC FPO announced new nearshore services by officially adding Central America and South America to its worldwide footprint of strategic operating locations. The company will now be able to deliver its standard of excellence via Nearshore services to its North America clients.

Revenova (Booth #419)

Presented by Mike Marut, Marketing Communications, and Jeff Parisi, vice president of Sales

Revenova announced a new innovation for transportation management: Revenova TMS: Fleet Operations. Revenova TMS: Fleet Operations brings a next generation level of functionality for the ground fleet operator to optimize its entire fleet operations from sales to settlement.

Cleo (Booth #800)

Presented Tushar Patel, chief marketing officer

Cleo announced Business Commitment Monitoring for Logistics (powered by RADAR), a real-time alerting framework with role-based personalized dashboards and customizable notifications. The solution improves operational efficiency for logistics firms to improve revenue streams and strengthen operations, transparency and overall customer experience.

Trucker Tools (Booth #313)

Presented by Kary Jablonski, CEO

Trucker Tools announces their new product, Carrier Sourcing. Unlike any other carrier vetting tool on the market, Carrier Sourcing allows brokers to expand their network by qualifying carriers using their carrier tracking activity, carrier preferences and more.

Tai Software (Booth #307) and Front (Booth #121)

Presented by Walter Mitchell, CEO of Tai Software, and Craig Klemp, vice president of Partnerships & Business Development for Front

Tai Software & Front announced a new integration that marks a revolutionary step towards leveraging AI and automation within the logistics industry. This integration aims to significantly amplify the productivity of freight brokers and 3PLs, helping them win more business, enhance customer experience and grow revenue.

AscendTMS (Booth #701)

Presented by Krystian Gebis, CEO of Shipper CRM, and Tim Higham, CEO of AscendTMS

Triumph Financial and Tim Higham announced they’ve invested in Shipper CRM, the world’s only dedicated shipper leads platform, allowing freight sales professionals to obtain and manage hundreds of thousands of verified shipper leads and shipper profiles.

CS Recruiting (Booth #315)

Presented by Charlie Saffro, CEO & founder

CS Recruiting introduced a new service to support teams throughout the entire hiring process: Talent Advisory Services. This new service provides guidance and expertise through recruiting and retention best practices. The CS team blends their industry wisdom, data insights and human-centered leadership to bring some clarity to the talent strategy puzzle.

Vooma (Booth #219)
Presented by Jesse Buckingham, CEO & co-founder

Vooma launched Vooma Quote: an email quoting visibility and automation tool for brokers and carriers. Vooma Quote gives companies the data to make better strategic decisions, and helps reps quote and win more freight. Message [email protected] to learn more.

BrokerPro (Booth #708)
Presented by Joe McAlpin, CEO, and Josh Asbury, COO
Infinity Software Solutions, the creator of the BrokerPro TMS, announced a new product designed for freight brokers that allows them to seamlessly incorporate geolocation data into all aspects of the load lifecycle. BrokerPro will now be able to integrate with and ingest massive data sets — proactively providing artificial intelligence for each load.

Lean Solutions Group (Booth #400) & Isometric Technologies (Booth #820)
Presented by Alfonso Quijano, CTO (LSG), and Brian Cristol, CEO and co-Founder (ISO)

Lean Solutions Group (LSG) and Isometric Technologies (ISO) announced their strategic partnership to leverage industry-wide service data for brokerage customers. This partnership is set to make costs of service predictable and to drive process automation for customers.

About TIA

The Transportation Intermediaries Association (TIA) is the professional organization of the $343 billion third-party logistics industry. TIA is the only organization exclusively representing transportation intermediaries of all disciplines doing business in domestic and international commerce. TIA is the voice of transportation intermediaries to shippers, carriers, government officials, and international organizations. Learn more about TIA at www.tianet.org.

Media Contacts:

Melanie Hinton
Vice President, Marketing & Communications
TIA
+1 703-408-4107
[email protected]

Keaveny Hewitt
OnWrd & UpWrd, on behalf of TIA
+1 919-622-5276
[email protected]

TIA loves to celebrate our diverse membership. Meet Vincent Carrano, Certified Transportation Broker at Fenichey LLC in Wallingford, CT.

How did you get involved in the industry? How many years have you been working in the industry?

I was “born into” the industry.  As the third generation of the Carrano family in transportation, it seemed like destiny.  My first job as a teenager was learning LTL customer service and claims. When that company closed, I found myself selling copy machines and plumbing supplies but knew I needed to get back into trucking. John Webber at NEMF gave me my big break, hiring me as the OS&D and Saturday Breakbulk Supervisor at NEMF.  I eventually filled every role in that terminal until the family called and asked me to come back.  We ran a family-owned warehousing company until 2010 when the market forced us to look for other revenue streams, and brokering freight looked like the right direction. I took a sub-agent position with a very large company and worked there for a short time until I realized that the big corporate environment was just not for me.  In 2012, we authorized Fenichey and we’ve enjoyed long, slow growth over the years.

Who has inspired your career?

My father, my grandfather, and my sons. There is a pride and passion that’s hard to describe when your family name is on the line.

What has been the greatest challenge/opportunity in your career?

Embracing the unknown. For a long time, I was paralyzed by not knowing what I didn’t know.  It’s taken many years and some positive circumstances to be more comfortable with my decisions.  Building a freight brokerage is about crafting a legacy.  It’s about perseverance, innovation, and a willingness to learn new things. Challenges are merely steppingstones to success.

What advice would you give to others who want to start working in the industry?

Learn to sell then never stop selling. “Never stop selling” is the advice my dad’s longtime advisor, Jack Jarvy, gave me.  Jack was at the end of his career when I was leaving NEMF to help my dad with the warehouse. What I didn’t know was that “selling” didn’t only mean going out and getting customers. “Selling” is persuading others to embrace your vision whether it’s clients, agents, or carriers.  The tools you learn in sales are broadly relevant to every aspect of life.

Why is it important for you to be a member of TIA?

Being a member of TIA offers credibility.  As a small business, we sometimes operate in a vacuum.  Membership in a diverse organization with the educational & networking opportunities it presents, helps a small to midsize broker like Fenichey display to its clients, agents and carriers that we are serious about our business and about making this industry a better place for small businesses to succeed.